Privacy Policy

Your privacy is important to us. It is Samotsari's policy to respect your privacy regarding any information we may collect from you across our website, https://www.samotsari.com, and other sites we own and operate.

In this document, we refer to Samotsari as “We,” “our,” or “us.” The policy below shows you how we collect, use, disclose, and use your personal information. It also explains how such personal and non-personal information could identify you.

If you are not happy with any of our privacy policy points, we suggest exiting our website immediately. Our policy complies with the Philippines’ laws, and, as part of the law, it requires us to inform you about your rights and our duties to you in terms of processing and the control of your data.

We do our best to ensure it is safe, secured, and encrypted. We don’t allow humans or computerized bots to gain access to the data you store with us. We will never sell or provide your data to third parties either. Apart from indicated below, we do not share, sell, or disclose information to any third party for any and all information collected through the website.

What Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geolocation data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask for personal information, such as your:

• Name
• Email (Personal or Business)
• Billing Address
• Phone/mobile number
• Shipping Address
• Contact Person / Recipient
• Payment information

How we process information

Information we must process due to contractual rights.

When you choose to use Samotsari, you agree to our terms of service. A contract is made between you and us; therefore, we must process the information you send us to proceed with the contract obligations. In the information you send, some of it may be personal. We might use your personal information to:

i. Verify your identity - for our own security measures
ii. Provide our services to you
iii. Provide you with suggestions on our services

This information is processed to prepare or execute contracts between you and Samotsari.

Information we process based on your consent.

When there is no contractual relationship between us, such as when you visit our website to just browse, you still consent to us to process information that may be personal like your email address. Whenever we can, we aim to use your consent to process information, for example, using our cookies. As a result, you might implicitly provide your consent when you send us a message through email, where you would expect a reply from us.

Apart from when you have consented for us to use your information for a stated purpose, we do not use it in a way that could identify you personally. We may use your data in a general way to provide information; for example, when we review a particular page’s performance on our website.

We will continue to process this information until you choose to withdraw your consent or the website no longer exists. To withdraw your consent, you can do so at any time by contacting support@samotsari.com. If you choose to unsubscribe, you will no longer be able to engage in our website or services anymore.

Legal obligation to process information

At times, we may have to process your information as it’s our right and in accordance with the law. This could contain your personal information.

About the information you provide to us

Complaints

When we receive a complaint from you, we note down all the information you send us. Then, based on the information sent, we address and/or solve your initial complaint. If, for any reason, your complaint involves another person such as a freelancer, then we may have to share the nature of the complaint or some of the information about your complaint to the other party. We strive to do this as little as possible and only do so when we must.

Applying for a job with us

If you send us information regarding a job vacancy, we may keep it for at least 2 years in case we decide to contact you later.
If we choose to employ you, we may decide to gather additional information from you at different periods concerning your employment. Once employment has finished, we will retain said documentation for at least 2 years.

Contacting our support team

If you have an inquiry about our service and contact us via email, we will collect your data and provide you with the relevant information required. We keep your information to learn and better ourselves as a company. Such information we hold is limited to your name, email address and certain business information.

Information collected through automated systems

Third-party information

Even though we do not disclose information to third parties, at times, we may receive data that indirectly holds your personal information as a result of some third parties services that we may use. However, none of the information might be personally identifiable to you as a user.

Accessing your own information

If you wish to get a copy of your data, you may send an email requesting it at support@samotsari.com. Upon receiving your request, we will inform you when we could provide you the information and if there is a fee for doing so.

Verifying your information

If we need to change, edit, or gain access to your personal information, we will take the necessary steps to verify your identity before giving you access. We do this to safeguard your information and our personal security.

If you continue to use our website, we will deem that you consent to our policies as set herewith.